Course Objectives In this course, you gain the critical skills needed to implement BPR (Business process re-engineering) within your organization. It provides proven tools and techniques for reengineering key elements of your business. You Will Learn How To: Select, organize and implement a business reengineering project. Achieve competitive advantage by capitalizing on technology opportunities and the application of re-engineering techniques Maximize customer satisfaction by matching process design to customer needs Identify typical symptoms of business process dysfunction Redesign workflow and structure successfully within the business Ensure best practice through the application of business patterns I hope that these reasons will motivate and encourage you to go for the Re-engineering Your Organization: A Road Map to Business Process Improvement
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